To Customers and Future Customers,
We want to keep you updated during these concerning times. As a small business, we appreciate your continued support. As COVID-19 continues to impact the communities where we do business, we would like to let you know what to expect when working with our team. To eliminate worry and confusion regarding the status of our team we decided to develop a blog.
In the restoration industry, we have extensive experience supporting individuals and organizations when their lives have been disrupted by disastrous events such as fires and floods. Therefore, returning and new clients are contacting our restoration professionals to assist them in appropriately responding to the coronavirus pandemic referred to as COVID-19.
Our Response
We are implementing an evolving set of exposure controls, social distancing, and work practice modifications in alignment with guidance from: the WHO, the CDC, OSHA, and the Minnesota Department of Health.
Behavioral & Social
- All in-person company meetings are rescheduled using technology.
- Our project managers will not visit without your prior approval.
- Crew visitation to the office is now for critical functions / needs only.
- Our Crews and our office staff are practicing strict social distancing.
- Zero-Contact greetings with team and clients.
- 6 foot separation at all times.
- 1 person per vehicle.
- No shared meals / coffee service.
- Electronic submission of time cards.
Hygiene & Sanitizing
- Team members to stay home with even a mild cough and / or fever.
- We ask that our workers voluntarily check their personal health DAILY for fever. (If 100.4 Deg. F or greater, stay home)
- Everyone to frequently wash hands for 20 seconds with warm water and soap.
- Everyone to avoid touching their face, eyes, nose and mouth.
- Signs are up throughout the office to reinforce hygienic behavior.
- Catch coughs and sneezes in elbows or into tissues.
- Daily cleaning / sanitizing of high contact surfaces like: doorknobs, tables, laptops, keyboards, vehicles, steering wheels, and phones.
- Bi-weekly deep cleaning and HVLP fogging is implemented.
Plan for Continuity
In our review of government actions taken, restoration is deemed an essential and “life-sustaining” industry. For this reason, we are confident our offices will remain open under strict adherence to our behavioral and hygienic standards. Most importantly, we are equipped and prepared for your emergency restoration needs during these extraordinary times.
Unlike many restoration companies, we are NOT actively pursuing any COVID-19 cleaning projects. We are committed to remaining residential focused, dedicated to our core referral partners, and available to our clients throughout this event.
Closing Statement
Christians, Inc. operations and policies will continue to evolve while this situation unfolds. Please know that we are here for you if you have any home related emergency. You can reach us by calling 952.470.2001 or sending us an email.
Stay safe and healthy!
Chad Christians & Chris Johnson
Owners of Christians, Inc.